Privacy Policy
[Privacy Policy]
Research Factory Co., Ltd. (hereinafter referred to as the “Company”) is committed to protecting users' personal information and addressing related concerns promptly and efficiently. The Company has established and disclosed the following Privacy Policy to ensure the protection of personal information and has made it accessible on the homepage’s main screen so that users can review it easily at any time.
This Privacy Policy is subject to change due to amendments to government laws and guidelines or changes in the Company’s internal policies. To ensure continuous improvement of the policy, the necessary procedures have been established. Users are advised to check this policy regularly when visiting the site.
The Privacy Policy of Research Factory Co., Ltd. includes the following contents:
1. Consent to the Collection of Personal Information
2. Types of Personal Information Collected and Methods of Collection
3. Purpose of Collecting and Using Personal Information
4. Retention and Usage Period of Collected Personal Information
5. Procedures and Methods for Destroying Personal Information
6. Sharing and Providing Collected Personal Information
7. User Rights Regarding Personal Information Management (Access, Correction, Deletion, etc.)
8. Operation and Rejection of Cookies
9. Delegation of Personal Information Processing
10. Technical and Managerial Measures for Protecting Personal Information
11. Collection of Opinions and Handling Complaints Related to Personal Information
12. Personal Information Protection Officer and Contact Information
13. Rights and Methods for Users and Legal Representatives
14. Remedies for Rights Infringement
15. Notification Obligations
1. consent to the collection of personal information
Research Factory Co., Ltd. has established a procedure for users to click the "agree" button or "cancel" button on the company's consent to the use of personal information or the terms and conditions of use, and if they click the "agree" button, they are considered to have agreed to collect personal information.
2. Items and methods of collecting personal information
A. Collection items
Research Factory Inc. receives essential/selective information for providing services online when users sign up as members to use the membership service.
- Required information you receive at the time of membership registration: name, email address, oooo, oooo
- Information collected when using the identity verification procedure according to the use of the membership service: ID and password
- Collecting identification information for automatic login use: ID, encrypted password
- Information collected when paying for the use of services and additional services: Bank account information, credit card information
- For subscribers under the age of 14, the information of the legal representative
- Information collected selectively for providing high-quality services: phone number, ooo, ooo
In addition, there may be information that is automatically collected for service delivery during the service use process,
The information collected in this way may or may not correspond to personal information depending on the connection with personal information.
- Information generated when registering for membership, visitors, or ordering persons, and writing posts for statistical collection: IP Address, browser information, OS information, service usage record, inflow route, age, delivery area, gender, ID (email)
- Information collected to prevent illegal use and unauthorized use of rogue members: IP Address
- Pre-modification information for member CS processing and member management: name, email, phone number, address, gender, birthday, etc
- Other information being collected automatically to provide services: Cookies
B. Method of collection
Research Factory Inc. collects personal information in the following ways.
- Home page, mobile device, written form, fax, phone, consultation bulletin board, e-mail, event application, delivery request
- Gathering information through customer consent and customer input
- Provision from a partner company
- Collection through generative information collection tools
C. Guitar
You can selectively request personal information for statistical analysis or prize offers during surveys or events in the shopping mall. However, we do not collect sensitive personal information (ethnicity and ethnicity, ideology and creed, place of origin and place of origin, political orientation and criminal record, health condition and sex life, etc.) that may infringe on the basic human rights of users, and we will definitely seek prior consent from users if we are forced to collect them.
3. Purpose of collection and use of personal information
Research Factory Co., Ltd. does not collect the user's personal information without the user's prior consent, and the collected information is used as follows.
A. Development of new services
More useful services can be developed based on the personal information provided by users. When developing new services or expanding content, the company can more efficiently prioritize services to be developed based on the personal information provided by existing users to the company, and the company can reasonably select and provide the content that users need.
B. Membership management
Identification due to the use of membership services, personal identification, prevention of illegal use and unauthorized use of rogue members, confirmation of subscription intention, age verification, order and payment processing, delivery processing, confirmation of consent from legal representatives when collecting personal information for children under the age of 14, handling civil complaints, and delivery of notices
C. Use for marketing and advertising
Information delivery and customized service provision based on new service development and event events, service provision and advertising based on demographic characteristics, frequency of access identification, or statistics on the use of services by members
4. Retention and period of use of personal information collected
In principle, Research Factory Co., Ltd. destroys the user's personal information without delay when the purpose of collecting and using personal information is achieved. However, the following information will be preserved for the period specified for the following reasons.
A. Reasons for possession of information under relevant laws and regulations
- Record of withdrawal of contract or subscription: 5 years (Act on Consumer Protection in Electronic Commerce, etc.)
- Record of payment and supply of goods, etc.: 5 years (Act on Consumer Protection in Electronic Commerce, etc.)
- Record of consumer complaints or disputes: 3 years (Act on Consumer Protection in Electronic Commerce, etc.)
- Record of visit (log): 3 months (Communication Secret Protection Act)
5. Procedures and methods for destruction of personal information
Research Factory Co., Ltd. safely processes valuable member's personal information and destroys personal information through the following methods to prevent leakage.
A. Procedures for destruction
The information entered by the user for the use of the service is transferred to a separate DB after the purpose is achieved (in the case of paper, a separate document box) and stored for a certain period of time (refer to the retention and usage period) according to the internal policy and other reasons for information protection under related laws and regulations, and then destroyed. Personal information transferred to a separate DB will not be used for any purpose other than being retained unless it is by law.
B. Method of destruction
- Personal information printed on paper: shredded or incinerated with a grinder
- Personal information stored in the form of an electronic file: deleting records using a technical method that cannot be reproduced
6. Sharing and providing collected personal information
Research Factory Co., Ltd. uses users' personal information within the scope of consent, and does not use it beyond the scope of the user's prior consent or, in principle, share or provide users' personal information to the outside world: Provided, That this shall not apply in the following cases.
- Users have agreed to share and provide in advance
- Where it is necessary for the settlement of charges for the provision of services
- Where there is a request from an investigative agency in accordance with the provisions of the statute or in accordance with the procedures and methods prescribed in the statute for the purpose of investigation
7. Matters concerning the management of the user's own personal information (access, correction, deletion, etc.)
You can view your personal information whenever you want and make sure you keep the necessary information
You can modify it. Additionally, you can always read additional information other than the required information when you sign up,
You can modify and delete your personal information. You can change and delete your personal information and leave the membership at our customer center
You can use it after you log in.
8. Operation and rejection of cookies
A. Purpose of use of cookies
① In order to provide personalized services, the company uses "cookie," which stores information about users and calls them up from time to time. A cookie is a small amount of information that a website server sends to a user's browser and is stored on the hard disk of the user's computer.
② Companies can provide specific, customized services that are only possible through the use of cookies.
③ Companies can use cookies to identify members and keep members logged in.
B. Installation/operation and rejection of cookies
① The user has the option to install cookies, so the user can allow/deny all cookies by adjusting the options in the web browser, or have them go through a check each time they are saved.
- To specify whether cookies are allowed to be installed (for Internet Explorer).
ºInternet Explorer Web Browser
Tools > Internet Options > Privacy tab > Change Settings
ºChrome Web Browser
Top Right Menu Settings > Advanced > Content Settings > Cookie Settings
② If you refuse to save cookies, some services provided by the company, such as personalized services, may be difficult to use.
9. consignment processing of personal information
Research Factory Co., Ltd. entrusts the following tasks in relation to the processing of personal information, and stipulates necessary matters to ensure that personal information can be safely managed in accordance with the relevant laws and regulations. In addition, the information to be entrusted is limited to the minimum information necessary to achieve the purpose.
- Subject to consignment: [Courier name]
- Details of consignment: [Contents of consignment by courier]
- Subject to consignment: [PG company name]
- Details of consignment: [Content of consignment by PG]
- Subject to consignment: NHN Commerce Co., Ltd
- Details of consignment work: Establishment and operation/management of customer information DB system (computerized outsourcing)
10. Technical/administrative measures for personal information protection
Research Factory Co., Ltd. is taking the following administrative, technical, and physical measures to ensure the safety of users' personal information so that it is not lost, stolen, leaked, tampered with, or damaged.
A. Management measures: Establishment of internal management plan, implementation, regular employee training, etc
B. Technical measures: Management of access rights to personal information processing systems, installation of access control systems, encryption of unique identification information, and installation of security programs
C. Physical measures: Control access to computer rooms, data storage rooms, etc
Research Factory Co., Ltd. is not responsible for things that occur due to personal mistakes of users or risks of the basic Internet. Each user should properly manage and take responsibility for his or her ID and password in order to protect his or her personal information.
11. Matters concerning the collection of opinions related to personal information and the handling of complaints
Research Factory Co., Ltd. is collecting opinions from users regarding the protection of personal information and is preparing all procedures and methods to handle complaints. Users can report complaints by phone or e-mail by referring to the "13. Belongance-Name and Contact information of the person in charge of personal information management" specified below, and Research Factory Co., Ltd. will provide a prompt and sufficient response to users' reports.
12. The affiliation of the person in charge of personal information protection and the person in charge-name and contact information
Research Factory Co., Ltd. is in charge of handling personal information and designates a person in charge of personal information protection as follows to handle user complaints and remedy damage related to personal information processing.
Name: Yoo Jeong-ju
affiliation / position:
E-M A I L :
Phone number:
13. Rights of users and legal representatives and methods of exercising them
A. Users and legal representatives may inquire or modify the registered personal information of themselves or children under the age of 14 at any time, and may request cancellation (withdrawal of consent).
B. You can log in and "change personal information" (or "modify membership information" on MyPage to inquire and modify personal information of users or children under the age of 14), and click "Membership withdrawal" to cancel (withdrawal of consent) to read, correct, or withdraw from the membership. Or you can contact the person in charge of personal information protection by writing, phone, or e-mail without delay.
C. If a user requests correction of an error in personal information, the personal information will not be used or provided until the correction is completed. Also, if the wrong personal information has already been provided to a third party, we will notify the third party of the correction process without delay so that the correction can be made.
D. Research Factory Inc. processes personal information that has been terminated or deleted at the request of users or legal representatives in accordance with the "retention and usage period of personal information collected" and prevents it from being viewed or used for other purposes.
14. Remedies for infringement of rights and interests
Users can inquire about the following institutions for damage relief and counseling for personal information infringement.
<The following institutions are separate from the company, and if you are not satisfied with the company's own personal information complaint handling and damage relief results or need more detailed help, please contact us>
▶ Personal Information Infringement Reporting Center (operated by the Korea Internet & Security Agency)
- Affairs under jurisdiction: Report of infringement of personal information, request for consultation
- Home page: privacy.kisa.or.kr
- Phone: 118 (without country number)
- Address: (58324) 3rd floor Personal Information Infringement Reporting Center, 9 Jinheung-gil, Naju-si, Jeollanam-do (301-2)
▶ Personal Information Dispute Mediation Committee
- Subject matter: Personal information dispute mediation application, collective dispute mediation (civil resolution)
- Home page: www.kopico.go.kr
- Phone: (without country number) 1833-6972
- Address: (03171) 4th floor of the Seoul Government Complex, 209, Sejong-daero, Jongno-gu, Seoul
▶ Cyber Investigation Division of Supreme Prosecutors' Office: http://www.spo.go.kr
▶ Cyber Safety Bureau of the National Police Agency: http://cyberbureau.police.go.kr
15. duty of notification
The contents of the current personal information processing policy will be notified through the 'public notice' on the website if there is further deletion or modification of the contents in accordance with the change of the government's policy or security technology.
Date of enforcement of the personal information processing policy: 0000-00-00
Date of change of personal information processing policy: 0000-00-00